A new multifunctional centre, ready to provide services to the citizens

Starting today, November 15, 2018, residents of Drochia district will have access to modern public services provided within a Multifunctional Center. The opening ceremony of the office was attended by the Prime Minister of the Republic of Moldova Pavel Filip, the local public authorities and the PSA leadership.

In his speech, the prime minister praised the work of the Public Services Agency team, which in less than a year managed to open multifunctional centers in almost the entire country. „This project is highly convenient for the citizens not only because they do not have to go from one institution to another to waste time, but also the project brought the possibility to make savings due to the exclusion of the obligation to present several documents”, the Premier Pavel Filip declared.

He also added that as a co-author of the National Strategy for Information Society Development „Digital Moldova 2020”, he came up with the idea that the citizens should be able to request services only with the identity card. „As it turned out, there is no need to take certificates from the Civil Status Office and present them to „Registru”, because they are in the same team and are visible in the databases, so it must be done with all the other institutions”, Pavel Filip mentioned.

The PSA Director Sergiu Railean said that the modern office opened in Drochia will exclude unnecessary roads for documents issuance. „I am glad that starting today, the inhabitants of Drochia and of the district will come here to register their enterprises, because in the past they were going to other cities. They will not spend any extra money or time”, Sergiu Railean said.

He also pointed to some of the achievements of the PSA in the past year. These include: reorganization of the merging entities, unification of processes, simplification of procedures, development of services and providing services for citizens during this period. According to Sergiu Railean, over 3 million 300 thousand public services have been rendered within the multifunctional centers until now.

The Head of the Drochia district, Ion Dascal thanked the Government led by Pavel Filip for the implemented reforms. „In order to receive a document, it was nessesary to travel from one end of town to another. The elders, who could come to town, were not able to solve anything in one day, whereas now it is possible to issue requested documents in five or ten minutes”, Ion Dascal specified.

The Multifunctional Center Drochia is located on 2/F Mitropolit Varlaam Street. The edifice was built from the ground up to provide services for over 75 thousand inhabitants from the district. In the office work 25 operators. They provide public services in the fields of activity of the Agency. The applicants are promptly provided services using the Automated system „Electronic queue”, which significantly reduces the waiting time. Also, for the convenience of the citizens, the pre-registration is available for all the services provided in the multifunctional center.

Detailed information on the services rendered by the PSA within the multifunctional centers can be found on the Agency’s website www.asp.gov.md or by phone at 14 909 and (+373 22) 25-70-70.

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Public Services Agency
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