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Electronic registration for the PSA services, accessible to citizens

The Public Services Agency informs that some technical deficiencies in the operation of the module on electronic pre-registration  for services provided by the PSA occurred during February, when carrying out some maintenance works. The analysis identified a tendency towards increasing the number of requests for this service, which led to an overload of the technological platform  and affected the functionality of the system as a whole.

Please, note that the Public Services Agency is constantly striving to follow the best practices in the field of service provision. In order to avoid situations of system failure and for the purpose of  improving the quality of service rendering, the PSA has taken a number of prevention measures. First of all, a total reengineering of the information system and business processes was carried out. Besides, the information flows were optimized by eliminating the gaps in the system.

The pre-registration for the PSA services is free of charge. The citizens may be registered via the official web page of the Agency www.asp.gov.md or by phone at the contact numbers of the territorial offices.

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Public Services Agency
Chisinau mun., 42 Aleksandr Pushkin Street
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