Work meeting with representatives of the World Bank

On January 17, 2020 the Public Services Agency held a meeting with representatives of the World Bank and the e-Governance Agency.

During the meeting, the aspects of the project “Modernization of public services” and the creation of the Unique Republican Call Center on all public services were discussed.

In the context of modernization of some public services, the dialogue focused on the digitization of the services for issuing the driving license, the civil status documents and the business registration.

At the same time, the initiative of creating the Unique Republican Call Center in support of clients in the field of providing all public services provided by the respective authorities was discussed.

Mr. Constantin Rusu, the World Bank team leader, mentioned that by joining the efforts of all parties, substantial progress will be achieved, tangible for all citizens, as well as for the business environment.

The executive board of the Public Services Agency expressed gratitude to the representatives of the World Bank for cooperation, assistance and support of the projects, implemented by the PSA. At the end of the meeting, the intention of continuing the dialogue was expressed both at the level of specialized experts and at the level of international representatives regarding the identification of decisions and measures for the implementation of the mentioned projects.

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Public Services Agency
Chisinau mun., 42 Aleksandr Pushkin Street