Working visit of the executive board representatives of the Public Services Agency to the teritorial subdivisions in Ungheni municipality

On March 2, 2020 Mrs. Tatiana Cunetchi, Director of the Public Services Agency and Mr. Vladimir Zmuncila, Deputy Director of the PSA paid a working visit to the Multifunctional Center Ungheni.

During the visit, Mrs. Cunetchi discussed with people applying for  public services provided by the Multifunctional Center and found out the citizens’ opinion regarding the quality of the services provided by the corresponding subdivision.

At the same time, the representatives of the PSA executive board had meetings with the employees of the Multifunctional Center, the territorial Cadastral Service and  Legal Entities Registration of Service in Ungheni and discussed with them some aspects and proposals for improving the process of providing public services within the territorial subdivisions of the Public Services Agency.  The members of the PSA administrative body has urged the representatives of the subdivisions to observe the provisions of the legislation in force, provide objective services and streamline the queues of applicants, as well as to observe the Code of Conduct.

During the meetings with the employees of the PSA subdivisions Mrs. Cunetchi emphasized the advantages of providing public services based on the “single window” principle. In the context of the mentioned principle, for the unification of the process regarding the provision of all public services within the PSA subdivisions in Ungheni, and also in order to optimize and improve the conditions of rendering  services to the population, it was discussed about the opportunity to transfer the offices of the territorial Cadastral Service and the Legal Entities Registration Service to the Multifunctional Center Ungheni.

Mrs. Tatiana Cunetchi informed the employees of the territorial Cadastral Service Ungheni about the PSA project supported by the World Bank regarding the digitization of the archive of documents  of the Department of Cadastre, which is expected to be implemented within 12 months.

The representatives of the territorial subdivisions of the PSA, in their turn, have informed the executive board of the PSA about the problems they face when  providing services. Mrs. Cunetchi thanked the employees s of the visited subdivisions for their daily activities, wished them success in their work and assured the employees that the PSA executive board is open to examine all the proposals for improving and optimizing the process of services provision by the PSA, as well as the problems faced by the employees of the territorial subdivisions of the Public Services Agency.

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Public Services Agency
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