Special work schedule of the Public Services Agency

In the context of the Decision of the Parliament of the Republic of Moldova no.55 of 17.03.2020 on declaration of a state of emergency and of the Order of the Commission for Exceptional Situations of the Republic of Moldova no.1 of March 18, 2020, the territorial subdivisions of the Public Services Agency will only provide services of urgent need: issuance of a provisional identity document; registration of death; cadastral services, registration and licensing of legal entities.

The Public Services Agency announces a special regime of its activity starting March 19, 2020.

Please note that the following territorial subdivisions of the PSA will work:

  • Multifunctional Centers;
  • Register Offices: Varnita, Sanatauca, Dubasari and Chisinau municipality;
  • Identity Documents Offices: sector „Centru” in Chisinau municipality, Bender, Dubasari, Otaci, Cainari, Sanatauca, Cosnita;
  • Vehicle Registration Offices no.8 and no.9 in Chisinau municipality, Office for urgent processing of machine-readable documents, Vehicle Registration and Driver Qualification Offices in Balti and Comrat municipalities, and the subdivision in Chisinau municipality on the Salcimilor Street, 28.

The mentioned offices will work from Monday to Friday, from 1000 to 1400 and will provide services of urgent need, as follows:

  • issuance of a provisional identity document;
  • registration of death;
  • exchange of driving licences (only in case of expiry of the validity term of the document);
  • registration and licensing of legal entities.

Based on preliminary registration:

    • vehicle registration;
    • cadastral services;

    Also, the delivery of produced civil status documents and identity documents will be provided. Citizens of the Republic of Moldova, who have applied for the issuance of identity documents, will be able to receive the documents produced according to the time-limits for order execution, as follows:

    • 24 hours and 5 calendar days - based on the applications for issuing the identity card and passport, submitted until 18.03.2020 inclusively;
    • 15 calendar days - based on the the applications for issuing the identity card, submitted until 15.03.2020 inclusively, and for issuing the passport - submitted until 14.03.2020;
    • 30 calendar days - based on all the applications for issuing the identity card, submitted until 27.02.2020 inclusively, and for issuing the passport - submitted until 29.02.2020 inclusively.

    It should be noted that the cadastral services will be provided according to a preliminary registration, except for cadastral works and valuation works, which include measurements and on-site inspections. We remind you that a visit to any multifunctional center of the PSA may be preregistered by using the „Electronic Preregistration” Information System on the official website of the Public Services Agency or by telephone, on contact phone numbers of the multifunctional centers or of the Call Center - .

    At the same time, we inform you that vehicle registration services will be provided only on the basis of a preliminary registration made by telephone, on contact phone numbers of relevant subdivisions:

    • Vehicle Registration Offices no.8, Chisinau municipality (Tepes Street, 1), contact phone number 022 281624;
    • Vehicle Registration Offices no.9, Chisinau municipality (Uzinelor Street, 8/1), contact phone number 022 504097, 079224420;
    • Office for urgent processing of machine-readable documents, Chisinau municipality (A. Pushkin Street, 42), contact phone number 022 504726 and the Office in Chisinau municipality on the Salcimilor Street, contact phone number 022 504917;
    • Vehicle Registration Offices and Driver’s Qualification Offices in Balti municipality (Ivano Franco Street, 44/A), contact phone number 023146534;
    • Vehicle Registration Offices and Driver’s Qualification Offices in Comrat municipality (Lenin Street, 36), contact phone number 029884617.

    Please note that for other services provided by the PSA in an ordinary regime the preregistration is cancelled and the information about the resumption of preregistration, as well as of the provision of all the services will be brought to your notice additionally.

    Detailed information about changes in the work schedule of the Public Services Agency regarding the service rendering is available on the official website of the institution www.asp.gov.md or can be provided by Call-center operators, 14909, (+373) 022-25-70-70.

    The team of the Public Services Agency wishes you good health and thank you for your understanding.

    .
    Public Services Agency
    Chisinau mun., 42 Aleksandr Pushkin Street