The Public Services Agency announces that from December 14, 2020 to January 15, 2021, within the framework of the “Modernization of government public services” project, an opinion poll was launched in order to assess the level of perception of the beneficiaries of public services that are in the process of modernization. Those interested can express their opinion on the quality of services provided by the PSA in the field of civil status and state registration of legal entities:
- Birth registration - postpartum events and actions;
- Death registration - post-death events and actions;
- Marriage registration;
- Registration of divorce;
- Issuance of civil status documents;
- State registration of legal entities.
To participate in the survey, please complete the questionnaire by accessing https://www.surveymonkey.com/r/HK6BQ23. The confidentiality of the participants is guaranteed.
The data collected within these researches will be used to evaluate the effectiveness of the performed activity and, at the same time, will be the basis for recommendations in order to optimize business processes and develop new service delivery models.
We care about the quality of the provided services and really appreciate your opinion, so you are encouraged to express your views and suggestions.