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Casino maintenance activity

Terms and fees

Examination of the application and preparation of the file for the issuance/extension of the license:

a) For each game table:

TermFeeLicensing taxPlace of service
10 working daysefree of charge600000 MDL22Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

 

b) For each operating unit of the roulette tables:

TermFeeLicensing taxPlace of service
10 working daysefree of charge130000 MDL22Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

 

Examination of the application and preparation of the file for the reissuance of the license:

The grounds for reissuing the permissive document are: change of name or denomination of the holder, modification of other data reflected in the permissive document. When grounds for reissuing the permissive document arise, the holder is required to submit to the issuing authority, within 10 working days, in accordance with the procedure established in Article 6 para. (1) of Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity, an application for the reissuance of the permissive document, together with the document requiring reissuance and the documents (or copies thereof, with the subsequent presentation of the originals for verification) confirming the changes.

TermFeeLicensing taxPlace of service
5 working daysefree of charge3600 MDL23Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

Examination of the application and preparation of the file for the issuance of a copy of the license (with the same validity as the license), upon issuance of the license:

TermFeeLicensing taxPlace of service
10 working daysefree of charge3600 MDL24Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

 

Examination of the application and preparation of the file for the issuance of a copy of the license (with the same validity as the license), upon reissuance of the license:

TermFeeLicensing taxPlace of service
5 working daysefree of charge3600 MDL24Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

 

Examination of the application and preparation of the file for the issuance of the duplicate license:

TermFeeLicensing taxPlace of service
3 working daysefree of charge16000 MDL25Alexandr Pușkin, 42, bloc G
(entrance from the intersection with Columna St.)

 

22For the issuance/extension of the license, a licensing tax is charged in favor of the state budget, established by Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity, taking into account the exemptions provided for in Article 1210 of Law No. 160/2011, Law No. 39/2006 on the establishment of additional measures to support the entrepreneurial activity carried out in the localities on the left bank of the Nistru River in the Dubasari district.


23For the reissuance of the license in favor of the state budget, the licensing tax established by Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity is charged.


24For the issuance of a copy of the license in favor of the state budget, the licensing tax established by Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity is charged.


25For the issuance of a duplicate license, a licensing tax is charged to the state budget, as established by Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity.


eServices marked with the letter "e", are available by ordering online.

Licensing conditions

  1. Conducting the licensed activity in accordance with Law 291/2016 and the relevant normative acts.

  2. Organizing gambling activities as the main object of activity.

  3. Ownership or lease of gaming premises where the gambling activities provided for in the license will be carried out.

  4. Not allowing the employment and retention in positions directly related to the conduct of gambling activities or the exercise of control over them of persons under the age of 21, as well as those with a criminal record.

  5. Compliance with health and fire safety regulations, as well as ensuring public order and the safety of players.

  6. Ensuring the connection of gaming equipment to the state online monitoring system.

  7. Having a share capital equal to or greater than the amount of 5,000,000 MDL at the date of issuance of the license, with at least 70% of the share capital consisting of cash.

  8. The absence in the share capital of budgetary funds or funds obtained through credit (loans) or pledge.

  9. Ownership of the entire share capital on the date of submission of the declaration for the issuance of the license and the absence in the share capital of sources whose origin cannot be confirmed.

  10. The head and deputy heads of the enterprise must have relevant higher education, the right to hold certain positions or perform certain economic activities, and no criminal record.

  11. The chief accountant must have a higher education degree and at least three years of work experience as a chief accountant, the right to hold certain positions or carry out certain economic activities, and no criminal record.

  12. The absence among the members (shareholders), of state bodies (with the exception of the organizer of gambling activities that constitute a state monopoly), local public administration authorities, or legal entities that are in a state of bankruptcy.

  13. Having at least 5 years of experience in organizing and conducting gambling activities in the Republic of Moldova or in European Union countries, or having such experience among its members (shareholders) who directly or indirectly control more than 50% of the share capital.

  14. Ensuring, after obtaining the appropriate license but before commencing the licensed activity, coverage for the risk of non-payment of players’ winnings in the event of insolvency and/or bankruptcy of the legal entity, for an amount not less than the share capital, as well as assuming this risk coverage each subsequent year for an amount equivalent to the value of the fund of winnings paid by the organizer during the previous calendar year.

  15. Conducting only the types of gambling specified in the license for activity in the field of gambling, only after obtaining the appropriate license.

  16. Organizing and conducting gambling in accordance with the requirements of Law 291 of 16.12.2016 on the organization and conduct of gambling, Law No. 235 of December 1, 2011, on accreditation and conformity assessment activities, the relevant licensing conditions, and the rules for conducting gambling.

  17. Ensuring identical conditions of participation in gambling for all players and preventing external influence on the outcome of gambling.

  18. Maintaining gaming equipment in proper condition in order to comply with the rules and operating parameters set forth in Law 291 of 16.12.2016 on the organization and conduct of gambling and metrological standards.

  19. Ensuring the security of gaming equipment and its accessories (clocks, meters, indicators, electronic displays, power supply installations, etc.), as well as the seals applied by the competent authorities.

  20. Keeping daily records of the revenues generated from the conduct of the activity for each gaming device, as well as the winnings awarded, in accordance with Accounting Law No. 113-XVI of April 27, 2007, and the Tax Code.

  21. Ensuring the necessary measures to restrict access to gambling for persons under the age of 21 (with the exception of lotteries and betting), persons under the influence of alcohol, narcotic, psychotropic, or other substances with strong effects, persons with the clear intention of disrupting the order, peace, and proper conduct of gambling, as well as persons carrying weapons and ammunition.

  22. Displaying the Standard Regulations, the relevant licenses, or authorized copies thereof in a visible place (with the originals kept at the headquarters).

  23. Release of winnings in accordance with the provisions of Law 291 of 16.12.2016 on the organization and conduct of gambling and the Standard Regulations.

  24. Examination of players' claims within the time frame and in the manner provided for by the legislation on petitioning and, where appropriate, their satisfaction.

  25. Not disclosing the player's data without their consent, presenting the information only in the cases provided for by Law No. 308 of 22.12.2017 on the prevention and combating of money laundering and terrorist financing.

  26. Training each employee with duties directly related to the conduct and operation of gambling on the Standard Regulations and internal regulations, regarding the mandatory wearing, in a visible place, of a badge with their name and position.

  27. Compliance with the procedures for performing and recording financial transactions, as well as reporting, provided for by Law No. 190-XVI of July 26, 2007, on the prevention and combating of money laundering and terrorist financing.

  28. Submission to tax authorities and other control or law enforcement bodies of the documents and information requested during the control, in accordance with the competence of the respective body.

  29. Fulfillment of tax obligations and compliance with other obligations provided for by the legislation.

  30. Ownership of the gaming equipment for which the organizer has been authorized (for the organizer of the casino maintenance activity).

  31. Not using the names "cazinou" or "casino" or names derived from them, except for organizers who hold a license for this type of activity and only for the gaming venues specified in the license annex.

  32. Hiring and retaining in positions directly related to the conduct of gambling or the exercise of control over it, persons who have reached the age of 21 and have no criminal record.

  33. Not allowing the participation in the gambling conducted by the organizer of its staff, members (shareholders/associates), its decision-makers, as well as the members of the drawing commission.

  34. Not disclosing data to third parties, except in cases established by law, regarding the transmission to the Service for the Prevention and Combating of Money Laundering of information on limited or suspicious financial transactions.

  35. Not granting credits or loans to players, as well as pledging their assets.

  36. Prohibition of the activity in the field of gambling in branches or other separate structural subdivisions that are not indicated in the annex to the license, as well as with basic means of gambling not indicated in the annex to the license.

  37. Not awarding alcoholic beverages, beer, low-alcohol beverages, tobacco products, or goods for which appropriate authorizations or licenses are required for possession or disposal as rewards for participation in gambling.

  38. Not accepting movable and immovable property from players as financial guarantees or pledges for participation in gambling.

  39. Having its own currency exchange unit or concluding a cooperation agreement on the location of a currency exchange office within the casino with a financial institution or a currency exchange office licensed for such activity in accordance with the requirements established by the National Bank of Moldova.

  40. Having internal casino regulations in place.

  41. Keeping the insurance amount for winnings, established in accordance with this law, in the casino to cover the possible winnings of players.

  42. Supervision of all activities in the casino's gaming rooms, in the cash desk of the casino, at the currency exchange office, and at the reception, through a video surveillance system, and video recording throughout the entire working day in real time.

  43. Ensuring that the following documents (or copies thereof) are kept in the casino premises: documents relating to the right of ownership or use of the premises where the casino is located, documents relating to the right of ownership or use of the gaming equipment in the casino, documents relating to computer programs and the corresponding certificates provided for by Law 291 of 16.12.2016 on the organization and conduct of gambling.

  44. Installation and use in the casino of gaming equipment and devices that exclude the possibility of unauthorized interference in their operation or the creation of conditions for obtaining a predetermined result of the gambling.

  45. Release of winnings in accordance with the rules for conducting gambling and within the time limit established by Law 291 of 16.12.2016 on the organization and conduct of gambling.

  46. Keeping records of the use of cash equivalents for gaming purposes, in cases where they are utilized.

  47. Ensuring the safety of players, visitors, and employees.

  48. Displaying in a place accessible to players and visitors a copy of the license for casino maintenance activity, certified by the signature of the head (or the person authorized by the latter) and the seal of the organizer, as well as the rules for conducting gambling in the casino.

  49. The location of the gaming premises must comply with the conditions of Law No. 231/2010 on domestic trade.

Legal basis:

  • Law No. 291 of 16.12.2016 on the organization and conduct of gambling;
  • Law No. 160/2011 on the regulation by authorization of the entrepreneurial activity.

Required documents

List of documents to be attached to the application for the issuance/extension of the license:

  1. Extract from the real estate register or copy of the lease agreement(s) for the premises where the licensed activity will be carried out.

  2. Financial statement for the management period, confirmed by the auditor's report, and if the applicant has been practicing this type of activity for less than one year, the latest financial statement (quarterly, half-yearly, etc.).

  3. Documents confirming ownership of the basic and specific gaming equipment, as well as the application programs used to carry out the respective activity.

  4. List of basic gaming equipment, indicating the name, serial number, category and type, year and month of manufacture, and place of installation.

  5. Certificate/report of inspection of basic gaming equipment, issued by the inspection body and recognized by the competent authority, and for new products in the field of gambling – certificate of conformity issued by the certification body accredited and recognized by the competent authority.

  6. Proof of a financial guarantee that will ensure the payment of winnings to players.

  7. Standard Regulations on the organization and conduct of gambling activities and the rules of the game.